Business Process Outsourcing

Telecontacto is a provider of Business Process Outsourcing (BPO). We are dedicated to the implementation and development of business strategies focused on customer service, telemarketing, call automation, direct marketing, promotion and sales of products and services. Our services include: customer administration, telemarketing sales and promotion (up-sell, cross-sell), collections, back office processes: data capture, item processing, automatic outbound messaging, multi-channel response: telephone, e-mail, chat, fax, IVR, and web call-back.

www.telecontacto.com.mx

For more information please contact Glenn Robinson, grobinson@ic2.utexas.edu.

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