Tag Archives: customer service

Zero Time

In the rapidly emerging, global digital business environment, the speed of change will be limited only by the laws of physics. What kind of organizations will thrive in such a world? According to the Theory of Relativity, time stands still …  More

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Zero TimeTM: A Conceptual Architecture for 21st Century Enterprises

Discusses Zero Time, or manipulating time as an independent variable, as critical to any enterprise’s success in the 21st Century. Discusses five disciplines of a Zero Time organization (customer value driven, knowledgization, holonic management, zero resistance and inclusion) and how …  More

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