The Future of Health Equity conference presented a unique opportunity to bring together a diverse set of stakeholders in the health and health equity space. Various sectors including academic, public, private, and philanthropic were represented. Rather than view the event as a culmination of our efforts to explore the current and future contours of health and well-being, the conference represents a vibrant beginning for the IC² Institute.
The conference invited us to think more strategically about the work ahead for us and our stakeholders. Our current and future projects align neatly with key University strategic research pillars such as "Health and Well-Being" and "Technology and Society." These pillars are reflected in our deepening interest and engagement with the deployment of technology, data, and human ingenuity to deliver more impactful health services to underserved populations, both rural and urban. The implications of these intersections are nuanced and multi-dimensional.
Here are three areas that we will continue to explore with our stakeholders. First, the design and delivery of telecare. Even as the adoption curve for telecare has risen sharply due to COVID, researchers are finding that not all modes of telecare are equal. More specifically, what is the current and future state of telecare in communities that, historically, have been underserved (e.g., lack of access to care) and under resourced (e.g., lack of access to broadband)? Second, we are working with philanthropic organizations, community-based health organizations, and the Office of Health Equity at the Dell Medical School to better understand the risks, barriers, and opportunities associated with using artificial intelligence to serve historically underserved patient populations. We want to move beyond the hype — think Chat GPT — to spark a more robust conversation about the impacts of using AI in diverse contexts.
Finally, the first two areas have significant implications for the future of the health and well-being workforce and our economy. Whether it is more robust and equitable modes of telecare or addressing the equity implications of using AI in marginalized communities these and other developments imply a workforce that is trained and capable of managing the social, ethical, and technical issues involved.
At IC², even as we are thinking more in depth about data, digital health technologies, and artificial intelligence, we believe that the solutions to these and other health-related challenges will be driven by humans and not machines. The question is not whether machines can help us address health disparities but, rather, how do we design and deploy these systems to serve the underserved? We are bringing together a dynamic mix of research and community and stakeholder engagement to address this grand challenge.
-S. Craig Watkins