Yeh, Raymond T.; Pearlson, KeriIC² Institute Working Papers;WP-1998-06-011998-05-30
Discusses Zero Time, or manipulating time as an independent variable, as critical to any enterprise’s success in the 21st Century. Discusses five disciplines of a Zero Time organization (customer value driven, knowledgization, holonic management, zero resistance and inclusion) and how the disciplines result in instant customerization, meaning the needs of… Read More